The location is fantastic, steps away from shops and restaurants. My one-bedroom apartment was clean, spacious, and had a comfy bed. The carbon monoxide detector issue was resolved quickly by staff. It felt like a cozy retreat.

stunning historical architecture, full kitchen facilities, proximity to nightlife with local restaurants

Noise disturbances from nearby activities really detract from the experience!!! Malfunctioning amenities, like broken remotes and empty toiletry dispensers, show a lack of proper maintenance that needs addressing!!!

I had major issues with the check-in process. No one responded to my messages, which made arriving very stressful. The thermostat in my room was unreliable, and I struggled to maintain a comfortable temperature throughout my stay.

how adorable that this place calls itself a hotel! I had a sticky bathroom floor, no one told me my room would be swapped last minute, and I expected a complimentary gift for my troubles! honestly, I almost gave it a good review, but then I remembered I was treated like any ol' guest instead of the VIP I am!

Clean, spacious Studio Apartment with a great kitchen and very comfortable bed. The bathroom lacked soap at check-in.

central spot for exploring parks and attractions

I loved the cozy atmosphere during my short stay and the fact that it was situated so close to awesome places like Waterfront Park and the Louisville Slugger Museum, making my city strolls truly enjoyable.

The modern and clean studio was a welcome retreat, with contactless check-in making the arrival process seamless. Located just steps from restaurants and shops, everything was conveniently accessible. An unfortunate issue with parking due to late-night repairs on a carbon monoxide detector affected the experience. however, the staff's follow-up and commitment to resolving the situation were appreciated. The use of seasonal products in the amenities added a nice touch, though a more thorough maintenance check would be ideal.

a cozy feel with all the essentials

fully stocked kitchen, secure entrance

missing dish soap

It was just a balanced option for a brief stopover in Louisville at a reasonable price. The clean and spacious studio made for a pleasant retreat after a long day. Make sure to arrange any services you need ahead of time to avoid delays.

the check-in process was a mess nobody responded then i found the place clean and the decor was nice location was perfect for exploring nulu

My stay at Hancock House was generally positive. The room was clean, charming, and spacious, making it a great retreat after a busy workday. The kitchen was a useful feature, especially for longer stays or if you like to prepare your own meals. The bed and pillows were comfortable, and the hot shower was a much-needed relief in the chilly weather. Despite a few hiccups, I appreciated the overall quality of the accommodations.